Telephone communication is one of the several things that are extremely necessary in order to get an office running. Technology has always driven our lives towards more ease and comfort, and similar is the situation with phone communication. There are 3 main types of phone systems used in an office space, namely, Virtual Phones, Traditional Landline Systems and VoIP (Software-based or Voice over IP phones). This article will explain each type to guide you in choosing the best phone system for your business.
Voice Over IP Phone Systems
VoIP phones or Voice over IP software phones are connected to the Internet and provide the most flexibility inside and outside the office. These types of phones can be easily setup and provide a long-term cheaper alternative to traditional phones, especially when it comes to upgrading your phone system. They provide all the functionalities and features in today's the modern world. 3CX Phone Systems are one today's top software-based phone companies, and can be installed on a variety of business phone manufacturers. 3CX also provides a phone app for iOS and Android for personal use outside the office.
VoIP phones can be utilized and configured in two ways. The first one is known as On-Premises VoIP Systems that is buying all the equipment one time and then connecting it to the internet connection. The on-premises system is suitable for companies that are concerned about privacy and secure communication. The second kind is Cloud-Based VoIP Systems that is being serviced by the provider. The cloud-based systems are ideal for startups and small businesses.
As the name suggests Virtual phones are in-existent phones, it is simply a number assigned to a user that routes the calls to the person’s cell phone or mobile device. This can be a huge help when it comes to a company whose employees are situated in remote locations or they tend to work on night shifts. Companies that have a global presence can take advantage of virtual phones by simply forwarding the calls to the employee’s mobile phone device.
The downside however is that these phones are unable to make any calls and the calls are charged from the mobile network.
Traditional phones are instances that are connected to a local or regional network. These phones are normally connected through copper wires that are connected to each telephone within an office.
The downside of these phones is the fact that they provide minimum functionalities and features keeping in mind the modern use of communication. Another problem with the traditional phone is that several system providers are moving away from it which is why companies require in-house technicians that add up to the overall cost.
Large corporations that can afford in-house technicians can get the most out of these systems, that is, if they are ready to compromise on modern functionalities. Also, the companies that lack high-speed internet prefer the use of these systems.
If you're unsure which type of phone system is right for you, give NE-INC a call. We are a local Indiana-based IT company and provide free consults for all business types.